error 1920: service McAfeeFramework failed to start. Verify

Hi Everyone

If the above mentioned steps don't work like in my case I will explain how I fixed this issue. The steps explaining to change the following 3 Registry keys in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ didn't help since one of the keys in the registry was missing and you need to change all 3 in order to work. Also you might encouter that not all 3 files are located in the C:\Windows\System32\Drivers directory.

system32\drivers\mfeapfk.sys (Was in Registry)system32\drivers\mfeavfk.sys (Was in Registry)system32\drivers\mfebopk.sys (Was NOT in Registry)

Files that need to be in: C:\Windows\System32\Drivers

mfeapfk.sys (Was in DIR)mfeavfk.sys (Was in DIR)mfebopk.sys (Was NOT in DIR)

We are running alot of Servers with McAfee VSE 8.7i on ePO so I went to a Server which was working fine and Exported the 3 registry keys and copied the 3 files from the C:\Windows\System32\Drivers directory. I then Copied these 6 files to the new Server I wanted to install McAfee VSE 8.7i on and PASTED them on the Desktop. I then Copied and Replaced the mfeapfk.sys, mfeavfk.sys , mfebopk.sys in the C:\Windows\System32\Drivers directory. Then I double clicked on the following 3 keys to write them to the registry: mfeapfk.reg, mfeavfk.reg , mfebopk.reg.

I then started the installation again and like magic it went throught without any Problems. If this website allows it, I will add the 3 registry keys and the 3 system files in this post! Hope this post help a lot of poeple who were struggeling like me

Regards Johan Marais

T-Systems South Africa

on 8/6/10 4:27:33 AM CDT

on 8/6/10 9:19:56 AM CDT

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Agent failed to communicate with ePO Server

Hello,

I am currently running a split level ePO configuration, where my ePO orchestrator is installed on one server, and my SQL on another. I am currently running ePO 4.5.6(Build 137). Many of the agents are failing to communicate with the ePO server. They will receive policies, DATs, etc, but they are unable to send events to the server. I recently upgraded the server from 2003 to 2008, but I used the same IP, FQDN, etc. I've checked the ports, and everything seems to be in place.

In the Server.log I see the following:

Invalid request received from computer with GUID {GUID}      ----I have ensure there is no duplicate GUID

Failed to process agent request, trigger agent exponential retry

I have attached the Agent log under Program Data as well.

Any assistance in this matter is greatly appreciated.

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Update failed to version Engine: 5301.4018 DAT: 5597.0000 - SOLVED

Same here.
Running 8.5 and 8.7 .
About 20% of PCs not taking new engine.

Even tried upgrading 2 nearly identical PCs that were on 8.5 to 8.7 .
PC #1 had the engine update issue, went to 8.7 all was fine.
PC #2 was fine, but due for an upgrade to 8.7 too. Once on 8.7 it got the engine problem.

Noticed that the the engines available here,
http://www.mcafee.com/apps/downloads/security_updates/engines.asp
Are all 5300, expect the "EPO only" versions.

We are not EPO, but plan to test with some of these soon.

Found this info on 5301, should be some answer here, but have not had time to digest it yet.
http://mysupport.mcafee.com/Eservice/templatepage.aspx?sURL=3

Greg
Please respond to the McAfee Forum only.

View the original article here