How to update McAfee Agent properly

Hello,  I'm very new to ePO and have to manage our mcafee environment (~3500 clients) in future. The thing which I don't understand most of all, is the whole updating process..

Right now, McAfee Agent 4.6.0.2292 and Agent ePO Agent Key Updater 4.6.0.1444 are installed on our clients.

When I take a look in the softwaremanager, it says there are 10 Updates available for McAfee Agent. For example:

Install - Windows (Patch 1) 4.6.0.2292

Install - Windows (Patch 2) Repost 4.6.0.2935

Install - Windows (Patch 3)  4.6.0.3122

ePO Agent Key Updater 4.6.0.1694

ePO Agent Key Updater (Patch 2) Repost 4.6.0.2935

ePO Agent Key Updater (Patch3) 4.6.0.3122

Questions:

- How should I do the update? There is a checkin and update button in the software manager...do I have to check it in into the evaluation branch and then press update? Or should I do it with a product update client task? is it the same? Or do I have to deploy patches with a deployment client task?  My goal is to update 10 clients which are tagged with a test-tag first and then do the whole big update.

- What is the ePO Agent Key Updater for? Should I update it before or after the agent itself?

- Can I skip Patch 2 when I install Patch 3?

Sorry for all those question, but I really don't understand it when I read the handbook/manual.

I hope someone can help me.

View the original article here

Update failed to version Engine: 5301.4018 DAT: 5597.0000 - SOLVED

Same here.
Running 8.5 and 8.7 .
About 20% of PCs not taking new engine.

Even tried upgrading 2 nearly identical PCs that were on 8.5 to 8.7 .
PC #1 had the engine update issue, went to 8.7 all was fine.
PC #2 was fine, but due for an upgrade to 8.7 too. Once on 8.7 it got the engine problem.

Noticed that the the engines available here,
http://www.mcafee.com/apps/downloads/security_updates/engines.asp
Are all 5300, expect the "EPO only" versions.

We are not EPO, but plan to test with some of these soon.

Found this info on 5301, should be some answer here, but have not had time to digest it yet.
http://mysupport.mcafee.com/Eservice/templatepage.aspx?sURL=3

Greg
Please respond to the McAfee Forum only.

View the original article here

Update Dat file fails with error: Generic script error

Hi all,

1 of our servers won't  and i don't know how to fix it.

When i run "Update now" the update to the new dat file fails with the error: Generic script error.

I tried the sollution metioned in article:   https://kc.mcafee.com/corporate/index?page=content&id=KB65815&pmv=print but that fails also.

A manual update with a sDat file works fine without a problem.

Logfile after the sollution KB65815:

Starting task: AutoUpdate

Checking update packages from repository ePO_XXXX

Initializing update...

Verifying catalog.z.

Extracting catalog.z.

Loading update configuration from: catalog.xml

These updates will be applied if they are in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, SUPERDAT1000, VIRUSCAN8800.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Verifying V2engdet.mcs.

Product(s) running the latest Engine.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Verifying V2datdet.mcs.

Downloading V2datdet.mcs.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Starting DAT update.

Downloading DAT.

Downloading gdeltaavv.ini.

Downloading 71337134avv.gem.

Downloading 71347135avv.gem.

Downloading 71357136avv.gem.

Downloading 71367137avv.gem.

Downloading 71377138avv.gem.

Downloading 71387139avv.gem.

Generic script error.

Verifying extradat.mcs.

Product(s) running the latest ExtraDAT.

Verifying BocDet_VSE.McS.

Searching available updates for BOC DAT.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Product(s) running the latest BOC DAT.

Verifying VSE880Det.mcs.

Searching available updates for McAfee VirusScan Enterprise 8.8.0.

Product(s) running the latest HotFix 820636.

Product(s) running the latest HotFix 805660.

Product(s) running the latest Patch 2.

Update Finished

Please help to get a sullotion for this server.

Software Used:

Windows 2008 R2 sp1

VSE 8.8 Patch 2

Epo agent 4.6 patch 3

Message was edited by: b3rtj3 on 7/18/13 8:20:43 AM CDT

View the original article here

VSE 8.8 Update on Windows 8 (64bit), standalone, after "catalog.z verification" error

Thanks alexn for your guidance. Please see attached updatelog.txt file for your reference.

The contect if teh same is alos mentioned below, for your immeidat erefrence...

-------------------Quote-------------------

4/16/2013          12:28:54 AM          X220T\Ravi          Starting task: AutoUpdate

4/16/2013          12:30:10 AM          X220T\Ravi          Checking update packages from repository NAIHttp.

4/16/2013          12:30:10 AM          X220T\Ravi          Initializing update...

4/16/2013          12:30:10 AM          X220T\Ravi          Downloading catalog.z.

4/16/2013          12:30:10 AM          X220T\Ravi          Verifying catalog.z.

4/16/2013          12:30:10 AM          X220T\Ravi          The requested file does not exist.

4/16/2013          12:30:10 AM          X220T\Ravi          The requested file does not exist.

4/16/2013          12:36:07 AM          X220T\Ravi          Starting task: AutoUpdate

4/16/2013          12:36:33 AM          X220T\Ravi          Starting task: AutoUpdate

4/16/2013          12:43:05 AM          X220T\Ravi          Starting task: AutoUpdate

4/16/2013          12:43:05 AM          X220T\Ravi          Task terminated: updater not ready

4/16/2013          12:46:01 AM          X220T\Ravi          Starting task: AutoUpdate

4/16/2013          12:46:42 AM          X220T\Ravi          Checking update packages from repository NAIHttp.

4/16/2013          12:46:42 AM          X220T\Ravi          Initializing update...

4/16/2013          12:46:42 AM          X220T\Ravi          Downloading catalog.z.

4/16/2013          12:46:42 AM          X220T\Ravi          Verifying catalog.z.

4/16/2013          12:46:42 AM          X220T\Ravi          The requested file does not exist.

4/16/2013          12:46:42 AM          X220T\Ravi          The requested file does not exist.

4/17/2013          5:16:53 PM          X220T\Ravi          Starting task: AutoUpdate

4/17/2013          5:17:11 PM          X220T\Ravi          Checking update packages from repository NAIHttp.

4/17/2013          5:17:11 PM          X220T\Ravi          Initializing update...

4/17/2013          5:17:11 PM          X220T\Ravi          Downloading catalog.z.

4/17/2013          5:17:11 PM          X220T\Ravi          Verifying catalog.z.

4/17/2013          5:17:11 PM          X220T\Ravi          The requested file does not exist.

4/17/2013          5:17:11 PM          X220T\Ravi          The requested file does not exist.

-----------------Unquote-----------------

View the original article here

Update Dat file fails with error: Generic script error

Hi all,

1 of our servers won't  and i don't know how to fix it.

When i run "Update now" the update to the new dat file fails with the error: Generic script error.

I tried the sollution metioned in article:   https://kc.mcafee.com/corporate/index?page=content&id=KB65815&pmv=print but that fails also.

A manual update with a sDat file works fine without a problem.

Logfile after the sollution KB65815:

Starting task: AutoUpdate

Checking update packages from repository ePO_XXXX

Initializing update...

Verifying catalog.z.

Extracting catalog.z.

Loading update configuration from: catalog.xml

These updates will be applied if they are in the repository: Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, SUPERDAT1000, VIRUSCAN8800.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Verifying V2engdet.mcs.

Product(s) running the latest Engine.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Verifying V2datdet.mcs.

Downloading V2datdet.mcs.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Starting DAT update.

Downloading DAT.

Downloading gdeltaavv.ini.

Downloading 71337134avv.gem.

Downloading 71347135avv.gem.

Downloading 71357136avv.gem.

Downloading 71367137avv.gem.

Downloading 71377138avv.gem.

Downloading 71387139avv.gem.

Generic script error.

Verifying extradat.mcs.

Product(s) running the latest ExtraDAT.

Verifying BocDet_VSE.McS.

Searching available updates for BOC DAT.

Downloading PkgCatalog.z.

Verifying PkgCatalog.z.

Extracting PkgCatalog.z.

Loading update configuration from: PkgCatalog.xml

Product(s) running the latest BOC DAT.

Verifying VSE880Det.mcs.

Searching available updates for McAfee VirusScan Enterprise 8.8.0.

Product(s) running the latest HotFix 820636.

Product(s) running the latest HotFix 805660.

Product(s) running the latest Patch 2.

Update Finished

Please help to get a sullotion for this server.

Software Used:

Windows 2008 R2 sp1

VSE 8.8 Patch 2

Epo agent 4.6 patch 3

Message was edited by: b3rtj3 on 7/18/13 8:20:43 AM CDT

View the original article here