Showing posts with label install. Show all posts
Showing posts with label install. Show all posts

Monday, 29 July 2013

Howto remove / install the ePo-agent (framework services)

The McAfee Framework (FW) Services is responseable for 2 things:

- The update part of the McAfee product being installed
- The ePolicy Orchestrator Agent

When installing the FW for:

- updatepart: you'll need to reinstall / repair the product when there's no ePo in the network
- epoagent: use Framepkg.exe from the epo-server

Manually: updater: framepkg.exe /install=updater
epoagent: framepkg.exe /install=agent

When the FS won't work, remove it:

- updater: frminst /remove=agent
- epoagent: frminst /remove=updater
- when above options won't fix the problem: frminst /forceuninstall

Install it back again with the above mentioned method.


View the original article here

mcshield.exe high cpu usage, unusable system after fresh install

I have used McAfee VirusScan Enterprise with ePolicy Orchestrator for the last 5 years.  This sort of problem has plagued us the whole time (With misc machines at misc times.)  I started monitoring this thread as I am pretty sure the consumer and corporate versions have a signigicant amount of shared code.  My latest problem is mcshield (vse8.8) taking 50-100% CPU on a Core2Duo system for long periods of time. It is random, intermittent and completely swamps the machine making it almost useless.  It does not seem to happen to all machines which leads me to believe it is a conflict with some sort of software, but have not been able to tell what even after many many hours of troubleshooting with tools like Process Montior, Process Explorer, TCPView, etc. To work around the problem, I am now using a virtual machine with 10GB RAM and 8 CPU cores.  On this one, I see the CPU of one core go to near 100% at times (mcshield) but it doesn't affect much as the system has 8 cores.

I have pretty well run out of things to try after disabled most of the advanced protections and exempting everything that it could possibly hang up on, there is not much left.  I have also followed the McAfee Best Practices Guide to the letter and it made no difference. Calls with support in the past have been painful wastes of time while they pretend they've never heard of such a problem, then finally try it in house and are suprised when they can duplicate my results.  It usually ends with "we just released version X and if you upgrade, the problem is solved. No patch for the current version" Only to return a few months down the road.

Let me be clear, our systems are old and slow (although many are dual core and still experience this sort of problem), and this doesn't happen constantly, but it has been happening frequently to random systems at random times for 5 years with VSE8.0, 8.5, 8.7 and now 8.8. 

To those who wonder what is different about the corporate versions, it is mainly that they can be deployed and updated automatically from a central server. Settings can be controlled centrally and you can generate reports about what is being blocked (Mostly Tracking coookies). It doesn't really protect any better and from what I have seen it is really only marginal at catching things.  We have been infected with fake spyware over and over and over and McAfee will scan the obvious malware and say it is clean with up to date DAT files.  Many times I find the malware just by know where to look, then scan it with other products and it is flagged right away even though McAfee will give it a pass. Give it a week and McAfee will catch it too.  That is way way way too long.

I am now looking at and trialing several other products as I AM DONE WITH MCAFEE.  Too many hours wasted for me and my users. The only reason I didn't replace it several years ago was that I have been busy with larger and much more important migrations, upgrades etc as our company went through massive structural changes.  The time to just suffer with the problem was less than to implement a new product. And I figured and some point they would improve the product.  Nope...


View the original article here

mcshield.exe high cpu usage, unusable system after fresh install

I have used McAfee VirusScan Enterprise with ePolicy Orchestrator for the last 5 years.  This sort of problem has plagued us the whole time (With misc machines at misc times.)  I started monitoring this thread as I am pretty sure the consumer and corporate versions have a signigicant amount of shared code.  My latest problem is mcshield (vse8.8) taking 50-100% CPU on a Core2Duo system for long periods of time. It is random, intermittent and completely swamps the machine making it almost useless.  It does not seem to happen to all machines which leads me to believe it is a conflict with some sort of software, but have not been able to tell what even after many many hours of troubleshooting with tools like Process Montior, Process Explorer, TCPView, etc. To work around the problem, I am now using a virtual machine with 10GB RAM and 8 CPU cores.  On this one, I see the CPU of one core go to near 100% at times (mcshield) but it doesn't affect much as the system has 8 cores.

I have pretty well run out of things to try after disabled most of the advanced protections and exempting everything that it could possibly hang up on, there is not much left.  I have also followed the McAfee Best Practices Guide to the letter and it made no difference. Calls with support in the past have been painful wastes of time while they pretend they've never heard of such a problem, then finally try it in house and are suprised when they can duplicate my results.  It usually ends with "we just released version X and if you upgrade, the problem is solved. No patch for the current version" Only to return a few months down the road.

Let me be clear, our systems are old and slow (although many are dual core and still experience this sort of problem), and this doesn't happen constantly, but it has been happening frequently to random systems at random times for 5 years with VSE8.0, 8.5, 8.7 and now 8.8. 

To those who wonder what is different about the corporate versions, it is mainly that they can be deployed and updated automatically from a central server. Settings can be controlled centrally and you can generate reports about what is being blocked (Mostly Tracking coookies). It doesn't really protect any better and from what I have seen it is really only marginal at catching things.  We have been infected with fake spyware over and over and over and McAfee will scan the obvious malware and say it is clean with up to date DAT files.  Many times I find the malware just by know where to look, then scan it with other products and it is flagged right away even though McAfee will give it a pass. Give it a week and McAfee will catch it too.  That is way way way too long.

I am now looking at and trialing several other products as I AM DONE WITH MCAFEE.  Too many hours wasted for me and my users. The only reason I didn't replace it several years ago was that I have been busy with larger and much more important migrations, upgrades etc as our company went through massive structural changes.  The time to just suffer with the problem was less than to implement a new product. And I figured and some point they would improve the product.  Nope...


View the original article here

Sunday, 28 July 2013

Install McAfee Security for Lotus Domino, v7.5 on Windows (Windows server 2012)

Hi,

I have problem with installation McAfee Security for Lotus Domino, v7.5 on Windows (Windows server 2012). I downloaded MSDW-7.5.1246.108-en-lic-depl-pkg and during installation is this error:

error_1721.png

Could you please help me ?

Thanks

Michal H.


View the original article here

McAfee Smart Install Sitelist.xml not updating

McAfee Communities: McAfee Smart Install Sitelist.xml not... /* custom-css *//* Jive 4.5.5.0 known bugs */body {padding:0 !important;}a img {border:none !important;}.j-modal-content span.proj-status-high {text-indent:-999px; overflow:hidden;}#jive-invite-message-content {height:5em;}.jive-pm-compose table td {border:none !important;}.jive-pm-compose table.mceLayout {border:solid 1px #ccc !important;}/* ----------------------- MAKE THE FOOTER STICK TO THE BOTTOM ----------------------- */html, body {height:100%;}body {background:url(/themes/mcafee-global/images/wrapper-bg-2.jpg) repeat-x #bec3c7 !important;}body.jive-body-print {background:none #fff !important;}#jive-wrapper {min-height:100%; height:auto !important; height:100%;}/* ----------------------- GENERAL ----------------------- */a:active, a:link, a:focus {outline:none;}#mcaf-header, #mcaf-navigationBar {font-family: Verdana, Arial, sans-serif;}.jive-box-form {position:relative;}/* BLUE LINKS */.jive-alert-header ul li a,.jive-userbar-menu a.font-color-normal,#jive-spotlight-search a.font-color-normal {color:#355491;}#jive-spotlight-search a.font-color-normal:hover {text-decoration:none !important;}.jive-alert-header ul li a:hover {color:#4262a1;}/* THREAD COLORS */.jive-thread-reply-message-helpful-label {color:#d47b22;}.jive-discussion-replies .jive-thread-reply-helpful {border-left-color:#eaab00; 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margin-left:15px;}/* ----------------------- LAYOUT ----------------------- */.site-width {margin:0 auto; text-align:left; width:95%; position:relative;}/* CORE */#jive-body,#jive-body-full {position:static; /* background:url(/themes/mcafee-global/images/wrapper-bg.jpg) repeat-x #bec3c7; */}#jive-body-intro,#jive-breadcrumb {background:none transparent;}#jive-breadcrumb {padding:0; margin:0;}/* CUSTOM */#mcaf-pageContainer {width:95%; margin:0 auto 81px; position:static; padding-left:-4px; padding-right:-4px;}#mcaf-pageTopLeft,#mcaf-pageTopRight,#mcaf-pageBottomLeft,#mcaf-pageBottomRight {height:7px; background-repeat:no-repeat; font-size:0; background-color:transparent;}#mcaf-pageTopLeft {background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-top-left.gif);}#mcaf-pageTopLeft[id] {background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-top-left.png);}#mcaf-pageTopRight {margin-left:7px; background-position:100% 0; background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-top-right.gif);}#mcaf-pageTopRight[id] {background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-top-right.png);}#mcaf-pageBottomLeft {background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-bottom-left.gif);}#mcaf-pageBottomLeft[id] {background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-bottom-left.png);}#mcaf-pageBottomRight {margin-left:10px; background-position:100% 0; background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-bottom-right.gif);}#mcaf-pageBottomRight[id] {background-image:url(/themes/mcafee-global/images/container-white-gradient-border-shadow3-bottom-right.png);}#mcaf-pageMiddle {background:url(/themes/mcafee-global/images/container-white-border-shadow3-middle-right.gif) repeat-y scroll 100% 0 transparent; border-left:solid 1px #999; margin-left:4px; padding:0 6px 0 1px; position:static;}#mcaf-pageMiddle[id] {background-image:url(/themes/mcafee-global/images/container-white-border-shadow3-middle-right.png);}#mcaf-pageTopGradient,#mcaf-pageBottomGradient {background-repeat:repeat-x;}#mcaf-pageTopGradient {background-image:url(/themes/mcafee-global/images/container-white-gradient-top.png); zoom:1;}#mcaf-pageBottomGradient {background-image:url(/themes/mcafee-global/images/container-white-gradient-bottom.png); background-position:0 100%;}/* ----------------------- CUSTOM NAV BAR ----------------------- */#mcaf-navigationBar {background:url(/themes/mcafee-global/images/navigation-gradient.png) repeat-x #aa0828; border-top:solid 1px #6e051a; border-bottom:solid 1px #4d0410;}#mcaf-navigationBar .site-width {height:31px; position:relative;}ul#mcaf-primaryNav {width:auto; display:inline-block; zoom:1; _display:inline; /* IE6 */ *display:inline; vertical-align:middle; background:transparent url(/themes/mcafee-global/images/navigation-powermark.png) 100% 0 no-repeat; list-style:none; top:0; left:0; z-index:1; padding:0 14px 0 0; margin:0;}ul#mcaf-primaryNav .rule {border-top:1px solid #999; margin:5px 10px 5px 10px;}.lastSelected {background-position:100% -93px;}.lastHover {background-position:100% -31px !important;}ul#mcaf-primaryNav li {margin:0 !important; height:31px; background:transparent url(/themes/mcafee-global/images/navigation-powermark.png) 0 0 no-repeat; font-size:1.091em; color:#fff; padding-left:14px; position:relative; float:left;}ul#mcaf-primaryNav li .hit {cursor:pointer; display:block; height:31px; float:left; line-height:2.417em; color:#fff; text-decoration:none; padding:0 15px;}ul#mcaf-primaryNav li.over {background-position:0 -62px;}ul#mcaf-primaryNav li.prevHover {background-position:0 -31px;}ul#mcaf-primaryNav li.over .hit {background:transparent url(/themes/mcafee-global/images/navigation-gradient.png) 0 -31px repeat-x;}ul#mcaf-primaryNav li ul.mcaf-primarySubNav {font-size:.9em; position:absolute; top:32px; left:0; z-index:901; display:none; background:none rgb(255,255,255); background:rgba(255,255,255,0.95); zoom:1; border:1px solid #999; padding:0; list-style:none; width:152px;}ul#mcaf-primaryNav li ul.mcaf-primarySubNav li {display:block; float:none; background:none; height:auto; padding-left:0;}ul#mcaf-primaryNav li ul.mcaf-primarySubNav li a {padding:5px 10px; display:inline-block; float:none; text-decoration:none; background:none; width:auto; height:auto; font-size:0.846em; line-height:1.15em; color:#aa0828;}ul#mcaf-primaryNav li ul.mcaf-primarySubNav li a {display:block;} /* fix IE */ul#mcaf-primaryNav li ul.mcaf-primarySubNav li a:hover,ul#mcaf-primaryNav li ul.mcaf-primarySubNav li a:active {background-color:#eaeff2; color:#aa0828;}/* ----------------------- USERBAR ----------------------- */#user-bar-wrapper {background:url(/themes/mcafee-global/images/userbar_bg.png) repeat-x #fff;}#jive-userbar {background:none transparent;}#jive-userbar-user {padding-left:0;}#jive-userbar-right {padding-right:0;}#jive-spotlight-search,.jive-userbar-menu {top:31px; background:#fff; border:solid 1px #999;}.jive-userbar-menu a:hover,.jive-userbar-menu a:focus,#jive-spotlight-search a.font-color-normal:hover,#jive-spotlight-search a.font-color-normal:focus {background-color:#eaeff2; text-decoration:none;}.jive-userbar-slidedown {margin-top:43px; border-top:solid 1px #999;}#jive-userbar-login {padding-left:0;}/* FIXING IE *//* link widthshtml #jive-userbar-droplink .jive-userbar-menu a,html #jive-userbar-droplink .jive-userbar-menu li,html #jive-userbar-droplink .jive-userbar-menu div,html #jive-userbar-droplink .jive-userbar-menu em {white-space: normal !important; height:auto; float:none;}html #jive-userbar-droplink .jive-userbar-menu ul {width:100% !important;} *//* DON'T FIX IE6 DROPLINKS#jive-userbar-droplink li {position:relative;}.jive-userbar-menu ul li a {display:inline-block;}.jive-userbar-menu ul li a {display:block;} *//* ----------------------- SETUP WIZARD ----------------------- */.jive-setup-wizard .confirm_preview {z-index:1100;}.jive-setup-wizard .tab-fadeout,.jive-setup-wizard .jive-body-tabbar {margin-left:-20px;}/* ----------------------- BREADCRUMB ----------------------- */#mcaf-subhead {font-size:1em; margin:10px auto;}#jive-breadcrumb {float:left; width:810px; margin-top:2px;}#mcaf-socialLinks {float:right; width:135px; height:16px; margin-bottom:0; text-align:right;}#jive-breadcrumb a,#jive-breadcrumb span.sep {color:#333; display:inline-block; zoom:1; _display:inline; /* IE6 */ *display:inline; vertical-align:middle;}#jive-breadcrumb span.sep {width:4px; height:7px; text-indent:-3000px; overflow:hidden; background:url(/themes/mcafee-global/images/arrow-breadcrumb.gif) no-repeat; margin:0 2px;}#mcaf-socialLinks .print,#mcaf-socialLinks .share {display:inline-block; zoom:1; _display:inline; /* IE6 */ *display:inline; vertical-align:middle;}/* ----------------------- INTRO & THINGS THAT LOOK LIKE IT ----------------------- */#jive-body-intro {border-bottom:solid 1px #999; margin:0 0 18px; padding:10px 0 0 0; position:relative; zoom:1;}.tab-fadeout {position:absolute; bottom:-18px; _bottom:-19px; /* IE6 */ zoom:1; height:17px; width:100%; background:url(/themes/mcafee-global/images/tabs-intro-bg.gif) repeat-x;}#jive-body-intro #jive-body-intro-content {padding:0 20px 17px;}#jive-body-intro .jive-icon-big,#jive-compose-header .jive-icon-big {display:none;}.jive-body-home #jive-body-intro h1,#jive-body-intro h1 {font-size:2.45em; 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-moz-border-radius:3px; border:none; font-weight:bold; font-size:.85em; width:auto; box-shadow: 0 1px 1px #000; -webkit-box-shadow: 0 1px 1px #000; -moz-box-shadow: 0 1px 1px #000;}.jive-alert-count a {border-radius:3px; -webkit-border-radius:3px; -moz-border-radius:3px; background:#aa0828; color:#fff !important; padding:3px 6px; text-decoration:none !important;}.jive-alert-count a:hover {background-color:#660818;}.jive-alert-count-active a,.jive-alert-count-active a:hover {background:#fff; color:#aa0828 !important; cursor:default;} */ .jive-alert-count,.jive-alert-count-active {width:14px; height:14px; overflow:hidden; border:none; background:transparent;}.jive-alert-count a,.jive-alert-count-active a {cursor:pointer; display:block; padding:0; margin:0; width:14px; height:28px; overflow:hidden; text-indent:-9999px; background-image:url(/themes/mcafee-global/images/button-banner-selector.gif); background-repeat:no-repeat; background-position:0 0; background-color:transparent; }.jive-alert-count-active a {margin-top:-14px;}#jive-alert-count-2 a {background-position:-14px 0;}#jive-alert-count-3 a {background-position:-28px 0;}#jive-alert-count-4 a {background-position:-42px 0;}#jive-alert-count-5 a {background-position:-56px 0;}#jive-alert-count-6 a {background-position:-70px 0;}#jive-alert-count-7 a {background-position:-84px 0;} #jive-overview-customize-info,#jive-overview-customize-details,.jive-customize-info,.jive-customize-details {margin-top:0;}.jive-body-search .jive-error-box {margin-top:0;}/* ----------------------- TABS ----------------------- */.jive-body-tabbar {height:30px; padding-left:15px; overflow:hidden; zoom:1;}.jive-body-tab {height:31px; margin:0 0 -1px 0; padding:0; background:transparent none; -webkit-border-radius:0; -moz-border-radius:0; border-radius:0; border:none; zoom:1; _width:1px; /* IE6 */ }.jive-body-tab .jive-icon-sml {display:none;}.jive-body-tab-customizable,.jive-body-tab-customizable a,.jive-body-tab em {padding-top:0; display:inline-block; zoom:1; _display:inline; /* IE6 */ *display:inline; vertical-align:middle; float:none;}.jive-body-tab-customizable {margin-top:-2px;}.jive-body-tab .tab-outer,.jive-body-tab .tab-inner {height:31px; display:block; background-image:url(/themes/mcafee-global/images/tabs.gif); background-repeat:no-repeat; background-color:transparent;}.jive-body-tab .tab-outer {background-position:100% -124px; padding-right:13px;}.jive-body-tab .tab-inner {background-position:0 0; background-repeat:repeat-x; padding:0 10px 0 9px;}.jive-body-tab a,.jive-body-tab strong {padding:12px 0 5px 0; font-weight:normal; color:#fff !important; 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Password: (?) Remember Me McAfee Communities / Business / ePolicy Orchestrator (ePO) / DiscussionsBookmark and Share window._jive_images_enabled = true; Please enter a title.You can not post a blank message. Please type your message and try again. Up to Discussions in ePolicy Orchestrator (ePO) 72 Views 0 Replies Latest reply: Jul 24, 2013 6:12 PM bycullan RSS cullanNewcomer cullan 1 posts since
Jul 24, 2013 Currently Being Moderated Jul 24, 2013 6:12 PM McAfee Smart Install Sitelist.xml not updating

Hi All,

 

I am running EPO 5 with McAfee agent 4.8. I have recently updated my only agent handler (the epo server) via the web console to have a published DNS name and Published IP. The problem I'm having is that when I try and install the agent using a URL deployment link the smart install agent tries to connect back to the epo server using the handler dns name and handler ip address rather than the published dns name or published ip address. I have verified this by checking C:\Users\xxx\AppData\Local\Temp\McAfeeSmartInstall\sitelist.xml and C:\Users\xxx\AppData\Local\Temp\McAfeeLogs on the server I am trying to deploy to.

Deploying the agent by pushing it out via the web UI works fine and has the correct published DNS name and IP in the sitelist.xml. I think the smart installer is not being built correctly.

 

I have tried restarting all services and the server itself after the change.

 

Does anyone know if there is somewhere on the EPO server where I can manually update the correct sitelist.xml for the smart installer? Or is there a way to force it to be recreated?

 

Thanks in advance!

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Wednesday, 24 July 2013

mcshield.exe high cpu usage, unusable system after fresh install

I have used McAfee VirusScan Enterprise with ePolicy Orchestrator for the last 5 years.  This sort of problem has plagued us the whole time (With misc machines at misc times.)  I started monitoring this thread as I am pretty sure the consumer and corporate versions have a signigicant amount of shared code.  My latest problem is mcshield (vse8.8) taking 50-100% CPU on a Core2Duo system for long periods of time. It is random, intermittent and completely swamps the machine making it almost useless.  It does not seem to happen to all machines which leads me to believe it is a conflict with some sort of software, but have not been able to tell what even after many many hours of troubleshooting with tools like Process Montior, Process Explorer, TCPView, etc. To work around the problem, I am now using a virtual machine with 10GB RAM and 8 CPU cores.  On this one, I see the CPU of one core go to near 100% at times (mcshield) but it doesn't affect much as the system has 8 cores.

I have pretty well run out of things to try after disabled most of the advanced protections and exempting everything that it could possibly hang up on, there is not much left.  I have also followed the McAfee Best Practices Guide to the letter and it made no difference. Calls with support in the past have been painful wastes of time while they pretend they've never heard of such a problem, then finally try it in house and are suprised when they can duplicate my results.  It usually ends with "we just released version X and if you upgrade, the problem is solved. No patch for the current version" Only to return a few months down the road.

Let me be clear, our systems are old and slow (although many are dual core and still experience this sort of problem), and this doesn't happen constantly, but it has been happening frequently to random systems at random times for 5 years with VSE8.0, 8.5, 8.7 and now 8.8. 

To those who wonder what is different about the corporate versions, it is mainly that they can be deployed and updated automatically from a central server. Settings can be controlled centrally and you can generate reports about what is being blocked (Mostly Tracking coookies). It doesn't really protect any better and from what I have seen it is really only marginal at catching things.  We have been infected with fake spyware over and over and over and McAfee will scan the obvious malware and say it is clean with up to date DAT files.  Many times I find the malware just by know where to look, then scan it with other products and it is flagged right away even though McAfee will give it a pass. Give it a week and McAfee will catch it too.  That is way way way too long.

I am now looking at and trialing several other products as I AM DONE WITH MCAFEE.  Too many hours wasted for me and my users. The only reason I didn't replace it several years ago was that I have been busy with larger and much more important migrations, upgrades etc as our company went through massive structural changes.  The time to just suffer with the problem was less than to implement a new product. And I figured and some point they would improve the product.  Nope...


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